Return & Refund Policy

Eligibility:

We provide 100% returns to our customers if the items they received are damaged items. Articles are eligible for return only if they are unused, all tags are intact, packing is in its original condition and original invoice is present. You will be required to share proof if you have received an article that is defected, in wrong size, wrong color, or is incorrect. 

Return Process:

Returns are only eligible in case of exchange for the same product in optimum condition. If you wish to proceed, please follow our return policy:

• Contact our customer service team to initiate a return request. You can email us at morofficialgroup@gmail.com or call us at +92-304-944-5646. Our team will get in touch with you for further steps.

Refund Policy:

Mor will generate a 100% refund in case of a damaged product, which is sold-out, cannot be exchanged and/or cannot be customised as well.