Exchange Policy

At Mor, customer satisfaction comes first. 

Eligibility:

In case the product you received is in a defective, damaged condition or in the wrong size or color, we can easily exchange it for you. 

Process:

If the above criteria is met and you still need to exchange an item, please follow our exchange policy:

• Contact our customer service team to initiate an exchange request. You can email us at pearlescentgroup@gmail.com or call us at +92-304-944-5646
• Proof of purchase and proof of exchange may be requested at the time of initiating your request
• We will arrange for the item(s) to be picked up from your doorstep
• You will receive the exchanged product in 3 business days